VACANCY NOTICE
Head of ICT Development
SRB/AD/2026/001
The SRB
The Single Resolution Board (SRB) is the central resolution authority within the Banking Union (BU). Together with the National Resolution Authorities (NRAs) of participating Member States (MS), it forms the Single Resolution Mechanism (SRM). The SRB works closely with the NRAs, the European Commission (EC), the European Central Bank (ECB), the European Banking Authority (EBA) and National Competent Authorities (NCAs). It contributes to safeguarding financial stability.
Its mission is to ensure an orderly resolution of failing banks with minimum impact on the real economy and on public finances of the participating Member States and beyond. Therefore, the SRB is granted with specific tasks and responsibilities to prepare for, and carry out, the resolution of banks that are failing or likely to fail.
The SRB is also responsible for managing the Single Resolution Fund, as established by the SRM Regulation, to ensure that medium-term funding support is available while a bank is being restructured and/or resolved.
The SRB is a self-financed agency of the European Union.
The job
The SRB is organising a call for expressions of interest with a view to establishing a reserve list of Temporary Agents for the position of Head of ICT Development[1].
1. Profile
The ICT Development Unit operates under the remit of the SRB Vice-Chair and is made up of approx. 20 staff members plus a number of consultants (approx. 50) supporting the Unit’s work. The Unit is responsible for ensuring the necessary development support to the Agency’s Information Systems.
The Head of ICT Development leads the strategic planning, development and delivery of information and communication technology applications within the SRB. The jobholder ensures that applications are secure, reliable, cost-effective and aligned to the SRB’s operational and strategic priorities. The role provides professional leadership to the ICT function, manages the ICT development budget and workforce, and acts as a key advisor to senior leadership on technology and digital transformation. The jobholder will work in close coordination with the Head of ICT Operations to support the business needs of the organisation.
We are looking for a dynamic, flexible and highly skilled Head of Unit, who is experienced in management and leadership roles, resilient in challenging situations and decisive under pressure. The Head of ICT Development will be expected to contribute to the implementation of the SRB’s mandate and vision by providing efficient support to the SRB’s Board and to all its organisational entities. In their role as a manager, they shall ensure that the team under their supervision delivers professional and efficient services at the SRB.
1.1 Tasks
The tasks of the Head of Unit will include, amongst others, the following:
Management and strategy
Strategy, coordination and reporting:
- Contribute actively as a member of the SRB’s Middle Management to the SRB’s strategy, ICT strategy and define the ICT work programme and priorities of the Unit in coordination with the SRB’s Senior Management;
- Coordinate the development and execution of the ICT development plan, by distributing the work across the unit and facilitating the appropriate use of external resources;
- Collaborate and coordinate with the ICT Operations Unit to ensure smooth governance and effective strategies for the SRB ICT systems;
- Develop and maintain a proactive interaction and regular reporting with/to SRB’s Senior Management, the business Units of the SRB as well as with all stakeholders (e.g., the SRB’s Digital Transformation and ICT Steering Committee and the SRM’s ICT Network).
People management and development:
- Set up the appropriate organisation of unit work, distribution of responsibilities/activities and assign and evaluate smart objectives of the Unit;
- Lead, motivate and mentor the staff of the Unit. Provide career development and training guidance, foster the team spirit and ensure effective internal communication.
Effective resource management and continuous improvement:
- Ensure cost-effective and efficient service delivery through optimum deployment of internal and external resources and sound financial management of the Unit, in line with SRB policies and procedures;
- Draw up and ensure overall monitoring of the budget for ICT development activities;
- Lead the continuous improvement of the work of the Unit to increase the efficiency, reliability and effectiveness of operational costs of the SRB.
ICT Development
- Ensure the development and implementation of policies and processes for the area of ICT development, in line with the SRB’s mission, strategy and objectives, as well as the EU Financial and Staff Regulations;
- Supervise the ICT development, business analysis and portfolio management work of the SRB, including the drafting and monitoring of work plans, the allocation of resources and the execution of the approved portfolio;
- Ensure that all ICT projects for application development are managed in a manner consistent with the SRB’s project management methodology (PM2) and the SRB’s ICT governance procedures, in interaction with the ICT Operations Unit;
- Develop sound interaction with the business units, the NRAs and other stakeholders of the SRB;
- Implement the progressive adoption of Microsoft 365 (M365) and its integration into SRB systems with the objective of implementing M365 as a digital workspace and an SRM collaboration solution.
Procurement
- Coordinate the procurement activities for ICT development (in collaboration with the SRB procurement team and the ICT Operations Unit), making active use of the framework contracts the SRB has access to, and – where needed – defining terms of reference, preparing, launching, monitoring and managing calls for tenders, including the evaluation and selection of proposals.
Carry out any other tasks requested by line management in the interest of the service.
Qualifications and other requirements
2. Eligibility criteria
Only complete applications submitted via the Gestmax e-recruitment platform before the deadline for applications as mentioned in this document will be considered.
Applications must include a motivation letter and must be submitted in English to be considered eligible. Applications received in other languages than English will not be considered eligible.
2.1 General Conditions
By the closing date of this call, candidates must:
2.2 Education
a) A level of education which corresponds to completed university studies of at least three years attested by a diploma and appropriate professional experience of at least one year
OR
b) A level of education which corresponds to completed university studies of at least four years attested by a diploma.
Candidates must indicate in their applications the official graduation dates for all the diplomas they have obtained.
Only study titles that have been awarded in EU Member States or that are subject to the equivalence certificates issued by the authorities in the said Member States shall be taken into consideration. In case of qualifications issued by authorities outside EU Member States, the proof of recognition of equivalence by the relevant EU Member State authorities must be specifically mentioned in the online application form under `Additional information’.
2.3 Language skills
As the predominant working language of the SRB is English, candidates must have an excellent command of spoken and written English (note: native English speakers will be required to demonstrate the ability to work in a second EU language at interview stage). Candidates must also have a satisfactory knowledge of another official language of the European Union[4] to the extent necessary for the performance of their duties.
[4] Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Irish, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Maltese, Polish, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish.
2.4 Professional Experience
Candidates must have, at the closing date for applications, professional experience of at least twelve (12) years[5] (acquired after the education referred to in Section 2.2 Education) in a field relevant to this position.
[5] Professional experience will be counted from the date on which the applicant acquired the minimum qualification for access to the profile in question. Only duly documented professional activity (i.e. remunerated employment or self-employment) is taken into account. Part-time work will be considered in proportion to the percentage of full-time hours worked. Periods of education or training and unremunerated traineeships are not taken into account. Fellowships, grants and PhDs can be counted as professional experience up to a maximum of 3 years. Any given time period can be counted only once (e.g. if the applicant had a full-time job and did freelance consultancy work in the evenings and weekends, the days spent on the latter will not be added to the period of the former).
3. Selection criteria
Essential criteria
3.1 Specific criteria
- Suitability to perform the tasks described in Section 1.1;
- After obtaining the qualifications mentioned in Section 2.2 specified above, out of the twelve (12) years of professional experience indicated in Section 2.3, candidates must have acquired at least six (6) years of professional experience in leading or overseeing ICT Development activities and implementation of innovative technological solutions (e.g. integration of applications, implementation of AI solutions, interoperability of systems).
- Professional experience with implementation of Microsoft 365 modules and corresponding ecosystem;
- At least 2 years of management experience, with proven track-record in building, managing and motivating teams. Please indicate the size of the teams you managed and the number of years of management experience that you have (Failure to comply with this criterion will render your application ineligible);
- Experience in developing and implementing strategies, policies or procedures in areas relevant for the tasks described in Section 1.1;
- Professional experience with the management of budgetary resources and procurement processes, notably linked to ICT development activities.
3.2 General competences
- Strong strategic and analytical thinking, able to translate organisational priorities into a coherent technology roadmap;
- Excellent leadership and people management skills, with the ability to motivate and develop diverse technical teams;
- Confident communicator able to explain technical matters clearly to non-technical senior stakeholders and elected officials/board members;
- Strong financial and commercial acumen, including budget management and supplier negotiation;
- Sound judgement in risk management, incident response and crisis decision-making;
- The ability to determine and focus on priorities and to monitor and evaluate the progress made towards achieving the Unit’s and team members’ objectives within the overall strategic framework of the Agency;
- The ability to build productive and cooperative working relationships with all internal and external stakeholders, while steering discussions and generating the best possible results;
- Strong sense of responsibility and commitment, along with a high degree of resilience, self-motivation and personal drive;
- Strong financial and commercial acumen, including budget management and supplier negotiation.
3.3 Advantageous criteria
- Professional experience in the implementation of cybersecurity and business continuity principles and processes;
- Professional experience with the EU administrative, financial and procurement rules.
4. How to apply
Candidates must apply through the SRB’s Gestmax e-recruitment platform at
https://srb-recruitment.gestmax.eu/search.
Candidates must first create an account[6] or sign in to an existing account, fill in the electronic CV, write the motivation letter and apply to the selection procedure of their choice.
Before applying, candidates should carefully check whether they meet all the eligibility criteria.
Applications shall be made in English to be considered.
It is the sole responsibility of each applicant to complete ALL relevant fields of their online application and to submit it via the SRB’s Gestmax e-recruitment platform before the deadline for applications.
Applications submitted by e-mail or via other channels will not be considered.
In case candidates encounter technical issues while filling-in an application form or their candidate profile, they can consult the Frequently Asked Questions section on the Gestmax e-recruitment platform or request technical support via a dedicated contact form.
It is strongly advised not to wait until the last few days before the deadline for applying, since heavy internet traffic or connection difficulties could lead to problems.
Once the deadline has passed, candidates will no longer be able to apply.
Deadline for applications: 07/09/2026 at midday (12:00 Brussels time).
No supporting documents are required at this stage – these will be required at a later stage.
After a correct submission of an application, candidates will receive an automated acknowledgement of receipt of their application to the email account indicated in their application. It is the candidate’s responsibility to verify that they provided the correct e-mail address in their application.
If the candidate requires more information about the selection procedure, they can send an e-mail to SRB-RECRUITMENT[at]srb.europa.eu indicating their full name, contact details and the title and reference of the selection procedure that they applied for.
[6] N.B. To create an account, candidates have to apply for a vacancy on the Gestmax e-recruitment platform.
5. Steps of the selection procedure
5.1 Admission to the selection procedure
After the deadline for online registration, the Selection Panel will verify the submitted applications against the eligibility criteria described in Section 2 “Eligibility criteria”. Applications satisfying these conditions will then be assessed against the “Selection criteria” under Section 3.
5.2 Assessment of the eligible applications
The Selection Panel will analyse the motivation letters and CVs of eligible applicants with reference to:
- The Selection Criteria (“Essential” and “Advantageous”)
- The overall assessment of the quality & suitability of the application based on the requirements of the post.
Upon completion of the assessment, the Selection Panel will establish a shortlist comprising those candidates whose applications best match the needs of the Agency for the functions and duties mentioned in this vacancy notice. The shortlisted candidates will be invited to the assessment phase of the selection procedure.
Candidates who are not included in the shortlist will be notified about the outcome of their application.
5.3 Invitation to assessment phase
Following the evaluation of the applications, the most suitable candidates for the post will be invited to an assessment, which will be held in Brussels or remotely.
Details of the time, date and address of the assessment, as well as any technical and legal requirements for participation in the assessment will be communicated to candidates via an invitation letter sent to the e-mail address indicated in their application.
Candidates invited to the assessment phase of the selection procedure who have a disability or a medical condition that may affect their ability to participate in the assessment should indicate in their reply to the invitation letter whether they would require reasonable accommodations and, as a next step, they will be asked to provide details and supporting documents. Having examined the candidates’ request, as well as the relevant supporting documents, the SRB may grant reasonable accommodations where deemed necessary.
Details of the time, date and address of the assessment will be communicated to candidates in due time.
5.4 Assessment phase
An interview and a written test, and/or other tests with the Selection Panel will enable it to carry out an assessment of the candidate according to the “Selection criteria” described in Section 3.
The assessment phase will be conducted in English.
5.5 Verification of documents and scrutiny
The candidates' applications will be checked against supporting documents provided in order to confirm the accuracy and eligibility of the application.
The candidate will be disqualified from the selection process if at any stage of the procedure it is established that the information provided in the application has been knowingly falsified or incorrect.
You will also be disqualified if you:
- do not meet all the eligibility criteria;
- do not provide all the required supporting documents.
5.6 Reserve list
The Selection Panel will place the most suitable eligible candidates on a draft reserve list. This draft will be submitted to the Chair of the SRB for approval. The adopted reserve list will be valid until 31/12/2027. The validity of the reserve list may be extended by decision of the Chair of the Single Resolution Board.
Candidates should note that inclusion on a reserve list does not imply any entitlement to employment at the SRB.
Prior to being offered a post, candidates on a reserve list may be required to undergo further evaluation by the SRB (e.g. including a further interview).
Other important information
6. General information
6.1 Equal opportunities
The SRB applies a policy of equal opportunities and accepts applications without discrimination on the ground of sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.
6.2 Selection Panel
A Selection Panel will be appointed for this selection procedure and will be composed of at least 3 members (and alternates), including a member designated by the Staff Committee of the SRB.
The names of the Selection Panel members will be communicated to the shortlisted candidates in the invitation letter to their assessment.
Under no circumstances should candidates approach the Selection Panel, either directly or indirectly, concerning the selection procedure. The Selection Panel’s internal proceedings are strictly confidential and any contact with its members is strictly forbidden. The Chair of the SRB reserves the right to disqualify any candidate who disregards these instructions.
6.3 Approximate timetable
6.4 Appointment and conditions of employment
On the basis of the reserve list, successful candidates may be offered a contract as a Temporary Agent, AD10, in accordance with the SRB’s Implementing Provisions on the employment of Temporary staff under Article 2f of the Conditions of employment of other servants of the European Union for an initial period of 3 years (including a probationary period of nine months).
The contract may be renewed for a further period of three years. After the second period, the contract may be renewed for an indefinite period.
The place of employment is Brussels (Belgium), where the SRB has its premises.
Temporary Agents will be required to demonstrate before their first promotion the ability to work in a third official language of the EU.
6.5 Remuneration
Successful candidates who are offered a contract of employment will, on entry into service, be placed in step 1 or step 2 of the relevant grade, according to the length of their professional experience. The basic monthly salaries for grade AD10, as at 1 July 2025[7] in Brussels, are:
- Step 1: € 11 408.03
- Step 2: € 11 887.38
In addition to the basic salary, staff members may be entitled to various allowances depending on their personal situation, such as expatriation allowance, household allowance, dependent child allowance, education allowance, etc. The salary is subject to a Community tax deducted at source and staff members are exempt of national taxation.
6.6 Protection of personal data
The purpose of processing the data submitted by candidates is to evaluate applications in view of possible recruitment at the SRB. The personal information requested by the SRB from candidates will be processed as required by Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data (Official Journal of the European Union, L 295 of 21 November 2018). This applies in particular to the confidentiality and security of such data. In this regard, please see the Privacy statement.
6.7 Appeal procedure
If, at any stage of the selection procedure, an applicant considers that their interests have been prejudiced by a particular decision, they can take the following actions:
6.7.1 Request for review
Any candidate may send a request for review stating their reasons, within 10 calendar days from the date when the letter/e-mail notifying them of the decision was sent to them. Candidates can request the review by sending an email to: SRB-RECRUITMENT[at]srb.europa.eu.
6.7.2 Administrative complaint under Article 90(2) of the Staff Regulations of Officials of the European Union
Pursuant to Article 90(2) of the Staff Regulations of Officials of the European Union, any candidate may submit to the SRB a complaint against an act adversely affecting them. Any such complaint should be made to:
SRB Single Resolution Board
For the attention of the Chair of the SRB
Selection procedure: Ref. SRB/AD/2026/001
Treurenberg 22
B-1049 Brussels
BELGIUM
The complaint must be lodged within 3 months from the date on which the candidate is notified of the act adversely affecting them.
Should the complaint be rejected, the candidate may request judicial review of the act adversely affecting them pursuant to Article 270 of the Treaty on the Functioning of the European Union and Article 91 of the Staff Regulations, before:
The General Court
Rue du Fort Niedergrünewald
L-2925 Luxembourg
LUXEMBOURG
http://curia.europa.eu/jcms/jcms/Jo1_6308/
Any citizen of the European Union or any natural or legal person residing in a Member State may direct a complaint concerning instances of maladministration to the European Ombudsman pursuant to Article 228(1) of the Treaty on the Functioning of the European Union:
The European Ombudsman
1 avenue du Président Robert Schuman
CS 30403
F-67001 Strasbourg Cedex
FRANCE
http://www.ombudsman.europa.eu/start.faces
Please note that complaints to the European Ombudsman do not have the effect of suspending the period mentioned in Articles 90 and 91 of the Staff Regulations for lodging complaints or submitting an appeal before the General Court according to Article 270 of the Treaty on the Functioning of the European Union.